Shipping

Shipping 

Free USPS standard shipping is offered within the US on any amount orders. Free tracking is only provided on orders above $10. All orders are processed and shipped out of our warehouse within 2-3 business days. Standard USPS shipment will take between 7-9 business days for deliver, excluding holidays and Sundays. If time is a concern and you need express shipment, please e-mail us first and we will try and arrange it for you. We’d like for our customers to be aware that all items are shipped in a discreet manner in order to protect the privacy of our customer. We’ve done this as we believe you should be able to enjoy your product without anyone knowing what you’ve just purchased. We value the privacy of our customers and if you have any feedback to this policy or another, then please let us know; we’ll do our best to resolve the issue or update our policy. If you have any questions about your order, then please let us know and we’ll make sure to give you a detailed reply.

Tracking your orders (for domestic)

A confirmation e-mail with tracking number will be sent to you after the order has been shipped out. You can trace your order online at www.usps.com. Please allow up to 2 days for your tracking to appear on the USPS site since the system may take some time to be updated. There is no free tracking if order is under $10. 

International Shipping and Tracking

International shipping varies and are charged based on the destination of the country. You will be able to see the shipping price during the checkout process. A tracking number will be provided, but full tracking may or may not be traceable for all countries. 

Order Questions

If you have any questions regarding your order, please feel free to let us know at info@theoneapparel.com. We will get back to you within 24 hours.